Terms and Conditions

Effective Date: September 14, 2026

Welcome to Incas Plumbing. By accessing or using our website, incasplumbing.com, or requesting our plumbing services, you agree to the following Terms and Conditions. Please read them carefully.

1. About Our Services

Incas Plumbing provides plumbing-related services, which may include plumbing repairs, installations, maintenance, drain services, leak repairs, water heater services, and other plumbing solutions.

The availability of specific services may vary depending on location, property conditions, technician availability, and the nature of the plumbing issue.

2. Service Estimates

Any estimate or price provided before an inspection is an approximate estimate unless specifically stated otherwise.

The final cost may change if additional problems, damage, parts, labor, or services are discovered during the work. We will make reasonable efforts to communicate any significant changes before proceeding with additional work.

3. Appointments

Customers are responsible for providing accurate contact information and ensuring reasonable access to the property at the scheduled service time.

Appointment times are estimates and may be affected by traffic, emergencies, weather, previous service calls, or other circumstances beyond our control.

We reserve the right to reschedule or cancel an appointment when necessary.

4. Customer Responsibilities

Customers agree to:

• Provide accurate information about the plumbing problem.

• Provide safe and reasonable access to the areas requiring service.

• Inform our technicians of known hazards or unusual property conditions.

• Obtain any required permission from the property owner before requesting work.

• Make payments for authorized services according to the agreed terms.

Customers are responsible for damage or delays caused by inaccurate information, restricted access, or unsafe conditions that were not disclosed to us.

5. Additional Work

During a service visit, additional plumbing problems may be discovered that were not visible or known when the appointment was scheduled.

Additional work may require additional labor, materials, equipment, or charges. Where reasonably possible, customer approval will be obtained before significant additional work is performed.

6. Parts and Materials

Replacement parts and materials may vary depending on availability, compatibility, manufacturer specifications, and the condition of the existing plumbing system.

Where appropriate, equivalent or suitable replacement materials may be used.

Manufacturer warranties, when applicable, are subject to the manufacturer's own terms and conditions.

7. Payments

Payment is due according to the payment terms communicated to the customer at the time of service.

Accepted payment methods may vary.

If payment is not received when due, Incas Plumbing may suspend further services and may pursue any remedies available under applicable law.

8. Cancellations and Rescheduling

Customers should provide reasonable notice when cancelling or rescheduling an appointment.

A cancellation or service-call fee may apply where such a fee was disclosed before the appointment.

Emergency service requests may have different cancellation or payment terms.

9. Emergency Plumbing Services

Plumbing emergencies can involve conditions that change quickly and may cause additional property damage.

Although we will make reasonable efforts to respond promptly, response times cannot always be guaranteed.

Customers should take reasonable steps to reduce damage, such as shutting off the water supply when safe to do so, until professional assistance is available.

10. Existing Conditions

Plumbing work may involve existing pipes, fixtures, drains, wiring, walls, floors, foundations, or other components that are old, damaged, corroded, improperly installed, or otherwise defective.

We are not responsible for defects or failures that existed before our work unless caused or worsened by our negligence or as otherwise required by applicable law.

11. Property Damage

We will take reasonable care while performing services. However, plumbing work may require access to areas that are concealed or difficult to reach.

If access requires removal or disturbance of walls, flooring, cabinets, fixtures, or other property, the customer may be responsible for restoration unless otherwise agreed in writing.

12. Warranties

Any warranty provided for labor, parts, or specific services will be communicated to the customer separately.

Unless expressly stated in writing, we do not provide warranties beyond those required by applicable law.

Manufacturer warranties are controlled by the applicable manufacturer's terms.

13. Website Information

We make reasonable efforts to keep the information on our website accurate and current. However, website content is provided for general informational purposes and may contain errors, omissions, outdated information, or changes in service availability.

We reserve the right to update, modify, or remove website content at any time without prior notice.

14. Website Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with the website's operation or security.

• Introduce malicious software or harmful code.

• Copy or reproduce website content without permission.

• Use the website to submit false, misleading, or fraudulent information.

15. Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, images, branding, and other materials, belongs to or is used by Incas Plumbing and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our website content without prior written permission.

16. Third-Party Websites

Our website may contain links to third-party websites or services.

We do not control or guarantee the content, availability, privacy practices, or accuracy of third-party websites. Accessing third-party websites is at your own risk.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Incas Plumbing will not be responsible for indirect, incidental, special, consequential, or unforeseeable damages arising from the use of our website or services.

Nothing in these Terms limits any rights or protections that cannot legally be excluded or limited.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Incas Plumbing, its employees, contractors, and representatives from claims, losses, damages, liabilities, and expenses arising from your misuse of the website, violation of these Terms, or unauthorized use of our services.

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how information submitted through the website may be collected and used.

20. Changes to These Terms

We may update these Terms and Conditions from time to time.

Any changes will be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

21. Governing Law

These Terms and Conditions will be governed by and interpreted according to the applicable laws of the jurisdiction in which Incas Plumbing operates, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law.

22. Contact Us

If you have questions about these Terms and Conditions or our services, please contact us through the contact information provided on our website.

Incas Plumbing
Website: incasplumbing.com